New TourBox not recognized

[Dnilox]

Hi,

I just opened my tourbox but it's not being recognized by the software, the driver was installed correctly and the system information shows it is connected.


I'm using Mac OS Catalina.

[tourbox.com]

Hi Dnilox,

Sorry for the late reply. 

Have your problem been solved? If not, can you contact us on Facebook: https://www.facebook.com/TourBoxofficial.

As the forum is mainly for feedback and discussions, sending emails to support@tourboxtech.com or contact us on FB would be better for support. 

[Dnilox]

Yes, I actually sent you guys the solution on another thread here in the forum.